16 line call recording recorder Voicelog16 is an Analog Telephone call Recorder for 16 lines or extensions. This Recording Device provides a PC Phone Recording solution for applications with 4 Lines or Analog telephone devices.

The Voicelog16 Phone Recorder comes complete with Computer Phone Recording Software. This Call Recording Software resides on a computer in the PBX room. The 16 line USB voicelogger can be combined with another Voicelog4, Voicelog8 or Voicelog16 devices. This Phone Call Recording hardware is then connected to the analogue extension wiring of your telephone system, or directly onto your incoming analog lines (trunks).

The Voicelogger Phone Recording System is also available in 2, 4, or 8 channel derivatives. We can set up the Phone Recording Device to meet the needs and requirements of most business users.

Playback of calls is done using the included Call Manager Telephone Recording Software interface for Supervisors. Calls can be stored on the Phone Record PC and played back using this included Phone Recording Software.

Basic Functions:

• One PC connect 1 x USB recording box
• Manage your Data with system print out, statistics and analysis for inward dialing, outward dialing and incoming call data
• Recording data in MP3 and WAV format
• Digital recording: Recording system uses digital mode for recording in high quality original sound for play back
• Compressed recordings-1Gb harddisk space can provide up to 175 hours of recordings
• Automatic recording – Audio control(A) voltage control(V) and key control(K)are available. Dialing in and dialing out phone can recorded antomatically
• Number showing:Telephone number “DTMF” and “FSK” mode can be displayed and recorded correctly
• Client management: Recording system can input and modify customer information through server . Pop up client information through local computer and network automatically according to incoming call number
• Quick search: Recordings can be searched and printed quickly according to channel number, call date and company name. Data can be played through audio card or recording card
• Monitor: Any channel telephone can be monitored in real time through local computer and network
• Safe and reliable: Password management make recording data safer and more reliable
• Time setting: Set starting and stopping record time as you wish during 24 hours.

General Voicelog Features:

>Records up to 02 Channels simultaneously and automatically on one PC.
>Logs dialed number(DTMF) and receives Caller ID.
>Stores record files to hard disk.
>Find and Play recordings indexed by date, line number, caller ID, or DTMF number dialed , from local or other computers on local area network(LAN).
>Convert recordings to wave files which can be played in Microsoft Media player.
>Robust design and simple interface for fail-safe but user-friendly day to day operation

Single Line Telephone Voice Recorder with networking
RedTin Voice Technology Systems

The RedTin Telephone Voice Recorder is ideal for businesses that want a cost effective telephone voice-recording device or call logging system.
Any company handling value transactions (phone conversations in which critical information is transferred) needs to record all telephone calls for liability protection purposes. Telephone Servicing, Telephone Banking, Telephone Marketing, Telephone Insurance and financial trading by telephone are just a few examples that require telephone call logging for verification and dispute resolution.

Traditionally, telephone call logging and monitoring has been viewed as a necessary evil, which consumes overheads required to ensure call center agents do not fall behind in their quotas. But in todays highly competitive telephone services industry, call centers may find it far more productive to take a fresh perspective on call logging, viewing the technology as a way to identify agents who perform beyond expectations – not below them. Call logging is used to recognize agents who do their jobs well. The result: highly motivated call center agents who consider call logging and monitoring essential elements to their own personal success.

SOFTWARE FEATURES OF REDTIN TELEPHONE VOICE RECORDER SYSTEM:

Network Software: RedTin Advanced comes complete with network ability whereby the user can save to a centralized network system/server. Please visit our Website for more information on RedTin GRID.

www.siemenssa.co.za/voicelogger.html

Built-In Compression Software: 1.3 KB/s, Up to 430 hours of voice recordings per 2GB media. Files stored as Compressed Windows Media Audio format.

User friendly: An easy to use graphical user interface makes using the RedTin Telephone Voice Recorder simple and easy to learn. Access recordings directly from the individual workstation or via the network using enhanced viewing and search features of RedTin Telephone Voice Recorder software.

Administrator friendly: Non-proprietary voice hardware and the easy to use graphical user interface make it simple to administer. A voice logging software installation CD is provided with the system.

RedTin Telephone Voice Recorder mono channel audio logger software:

Implement an affordable voice logging solution by using the RedTin Telephone Voice Recorder. Now inexpensive PC sound cards can replace expensive equipment.

Connection with the In-line connector

The RedTin Telephone Logger software interface was designed with ease of use in mind. The software is easily installed with a complete wizard driven installation process.

Application Interface

The application interface is highly graphical and includes a built in automatic recording facility.

Options menu:

An options menu with various administrative options is available. Here the user can change various settings, like auto or manual recording set recording frequency and the period of silence before automatic recording stops after hanging up.

Retrieval Section:

The voice retrieval and playback features an advanced file retrieval and search facility. You can also move or copy files to any location on your local computer or network.

Recommended Requirements:

> Microsoft Windows 98/NT/Me/2000/Win7
> 32 MB Memory
> Pentium II processor or higher
> Sound Blaster compatible sound card
> A telephone
> Internet Explorer 6 or higher
> Windows Media Player 7.1 or higher

Features:
> Administrator password protection
> One-Touch Record and Email
> Easy recording
> Easy playback and file search
> High quality recording
> Call Compression

Pabx Call Recording-record pabx calls is offered by Voicelog-a world-wide leader delivering Call Recorder solutions using tried and tested Telephone Recorder Equipment. These Phone Recorder Devices are easily be deployed and meet or surpass nearly any Phone Call Recorder requirement in today’s volatile business environment for Recording Phone Calls.

We have many different solutions and devices to meet and exceed any size PABX phone system or Call Center Phone Recorder Equipment for your business. Our Phone Recorders are the best in class Phone Recording Equipment.  How to Record Phone Calls for your home or business is easy and quick and we have solutions for all budgets.

PABX Call Recorders are offered in the following configurations in standalone USB models and Server based ones:

• 2 port recorder
• 4 port recorder
• 8 port recorder
• 16 port recorder
• 30 port recorder
• 60 port recorder

The above may be combined in any combination to make up the required number of ports.

Do you need Phone Tapping or to Tape Phone Calls?

We have solutions that combine our Phone Recording Hardware and Phone Call Recording Software to meet your needs. Record Phone Calls either on your PC to a stand alone Telephone Voice Recorder that does not require a PC.

Telephone Call Recorder Equipment and Devices

Voicelog Professional Call Recording Software works with our Telephone Recording Devices to make managing your calls a breeze and safeguarding your business. You can easily determine which Phone Call Recording Software is right for your application thus ensuring you get the right Phone Recording solution for your needs and within your budget.

So no matter the reason for wanting to Record Phone Calls or where you want to use a Phone Recorder, Voicelog Recording has the solution that’s right for you at the right price.

With Call Recording a Phone Call you are able to save you hundreds or even thousands of rands so you want to make sure your Telephone Call Recorder is backed by a company that is serious when it comes to delivering Call Recording backup and after sales service with trained technicians to ensure minimum disruption to your Telephone Voice Recorders. All the Telephone Recorders sold by us come standard with a One Year Warranty and we offer Service Level Agreements which covers all hardware and ensures your device continues running with the latest software / firmware.

Voicelog Recording Devices are unique, try our low cost entry level Call Recording device with sensibly priced add-on modules for Recording Phone Calls. We guarantee you the best value, fully digital Phone Call Recording, fully professional Call Recording solution in the Telephone Recording Equipment industry!

We offer a personalised Voicelogging solutions. Call us today on 27-11-206 2900 for expert advice or consult.